Personalised Printed Mug

Product Information

• Personalised printed mug

• Individually designed and made to order

• Professionally sublimation printed for a vibrant, lasting finish

• Available in a choice of mug styles and sizes

• Personalised with your own wording, photos, artwork or design ideas

• Colours may vary slightly from those shown on screen due to differences in displays and the printing process

• Placement and sizing of designs may vary slightly depending on the mug style and artwork chosen

Care Instructions

• Hand washing is recommended to help preserve the print and finish for as long as possible

• Wash using warm water, mild washing-up liquid and a soft cloth or sponge

• Avoid abrasive cleaners

, scourers and harsh chemicals

• Dry thoroughly after washing• Avoid prolonged soaking

• Take care when handling hot drinks

Your Photos & Artwork

For the best results, please provide the highest-quality version of your photograph or artwork available. Low-resolution, blurred or heavily compressed images may affect the finished print quality.

If we believe an image supplied isn't suitable for printing, we'll contact you before creating your mug.

Please Note

Each mug is individually created especially for you. Please double-check all names, wording and personalisation details before placing your order, as we will create your design using the information you provide.

Where you ask us to create a design from your idea, slight variations in layout, font, colour and positioning may be made to achieve the best overall result.

Because personalised items are made specifically for you, please also see our Personalisation & Ordering and Return & Refunds information before ordering.

Returns & Refunds

We want you to be delighted with your order from Very Crafty Thoughts.

Personalised & Custom-Made Items

As personalised and custom-made products are created specifically for you, they cannot normally be returned or exchanged simply because you have changed your mind.

Please check all names, wording, spelling and personalisation details carefully before placing your order. We will create your item using the information you provide.

Damaged, Faulty or Incorrect Items

If your order arrives damaged, faulty, or is not as ordered, please contact us as soon as possible and provide your order details along with photographs showing the issue.

Where there is a problem with your item, we will work with you to put things right and, where appropriate, arrange a replacement or refund.

Non-Personalised Items

If you purchase a non-personalised item, your statutory cancellation rights may apply. Please contact us if you wish to return an eligible item.

Your Statutory Rights

Nothing in this policy affects your statutory rights under UK consumer law.

If you have any questions about an order, please contact Very Crafty Thoughts before purchasing and we'll be happy to help

Shipping & Delivery

All Very Crafty Thoughts products are individually made and/or personalised to order, so please allow time for us to create your item before dispatch.

Processing Time

We aim to prepare and dispatch orders within 2-4 working days. More detailed or bespoke designs may take a little longer, but we'll contact you if this is likely to affect your order.

UK Delivery

Orders are carefully packaged to help ensure they arrive safely. Delivery charges and available delivery options will be shown at checkout before payment.

Once your order has been dispatched, delivery times are dependent on the delivery service and may occasionally be affected by circumstances outside our control.

Need it for a particular date?

If your order is for a birthday, anniversary or other special occasion, please contact us before ordering and we'll let you know whether we can meet your required date.

Please make sure your delivery address is correct when placing your order.

Make it uniquely yours

Choose your preferred design style and enter any personalisation or special instructions in the boxes provided before adding your item to your basket.

Please double-check names, dates, wording and spelling before ordering, as your item will be created using the information you provide.

Seen a design you like?

If you've seen one of our example designs that you'd like us to recreate or use as inspiration, simply describe it in the personalisation box.

Have something different in mind?

We're always happy to discuss bespoke designs — just get in touch with Very Crafty Thoughts before ordering.

Colours, Theme, style, placement or anything else you'd like us to know to help us in the design of your mug.