Personalised 20oz Tumbler / Travel Cup

Product Information

• 20oz stainless steel insulated tumbler

• Includes lid and reusable straw or spout

• Suitable for hot and cold drinks

• Each tumbler is individually made to order

• Design is permanently sublimated onto the tumbler – no vinyl or stickers

Care Instructions

• Hand washing is recommended to help keep your tumbler looking its best

• Wash with warm soapy water and a soft cloth or sponge

• Do not use abrasive cleaners or scourers

• Not suitable for microwave use

• Allow to dry thoroughly after washing

Please Note

As every item is individually made, the positioning and appearance of the design may vary very slightly from the examples shown. Colours may also appear slightly different depending on your screen settings.

Personalised items are created especially for you, so please double-check all names, wording and design instructions before placing your order.

Returns & Refunds

We want you to be delighted with your order from Very Crafty Thoughts.

Personalised & Custom-Made Items

As personalised and custom-made products are created specifically for you, they cannot normally be returned or exchanged simply because you have changed your mind.

Please check all names, wording, spelling and personalisation details carefully before placing your order. We will create your item using the information you provide.

Damaged, Faulty or Incorrect Items

If your order arrives damaged, faulty, or is not as ordered, please contact us as soon as possible and provide your order details along with photographs showing the issue.

Where there is a problem with your item, we will work with you to put things right and, where appropriate, arrange a replacement or refund.

Non-Personalised Items

If you purchase a non-personalised item, your statutory cancellation rights may apply. Please contact us if you wish to return an eligible item.

Your Statutory Rights

Nothing in this policy affects your statutory rights under UK consumer law.

If you have any questions about an order, please contact Very Crafty Thoughts before purchasing and we'll be happy to help

Shipping & Delivery

All Very Crafty Thoughts products are individually made and/or personalised to order, so please allow time for us to create your item before dispatch.

Processing Time

We aim to prepare and dispatch orders within 2-4 working days. More detailed or bespoke designs may take a little longer, but we'll contact you if this is likely to affect your order.

UK Delivery

Orders are carefully packaged to help ensure they arrive safely. Delivery charges and available delivery options will be shown at checkout before payment.

Once your order has been dispatched, delivery times are dependent on the delivery service and may occasionally be affected by circumstances outside our control.

Need it for a particular date?

If your order is for a birthday, anniversary or other special occasion, please contact us before ordering and we'll let you know whether we can meet your required date.

Please make sure your delivery address is correct when placing your order.

Make it uniquely yours

Choose your preferred design style and enter any personalisation or special instructions in the boxes provided before adding your item to your basket.

Please double-check names, dates, wording and spelling before ordering, as your item will be created using the information you provide.

Seen a design you like?

If you've seen one of our example designs that you'd like us to recreate or use as inspiration, simply describe it in the personalisation box.

Have something different in mind?

We're always happy to discuss bespoke designs — just get in touch with Very Crafty Thoughts before ordering.